5 Core Pillars

Everything your clinic needs to capture patients.

We designed 5 core pillars specifically to solve the daily clinic problems of missed calls, overwhelmed front desks, and lost late-night leads.

Omnichannel AI Chatbots

Stop missing leads after hours. Deploy a smart AI receptionist across your website and WhatsApp to handle inquiries instantly. Connect offline to online with Scan-to-chat QR codes.

Custom Knowledge Base

Zero hallucinations. Train the AI directly on your specific service menus, PDFs, and website FAQs. It converses fluently in English and BM, matching your exact brand persona.

Smart Lead Capture

Turn chitchat into bookings. The AI naturally collects patient names and phone numbers during conversation, detecting appointment intent instantly instead of relying on a clunky contact form.

Healthcare Guardrails

Zero medical liability risk. Engineered specifically for clinics with strict "no-diagnosis" instruction sets. It acts as an informational receptionist, never a doctor.

Workspace & Analytics

Gain total visibility and control. Our unified multi-tenant dashboard lets you track message volume, review entire conversation history logs, and ensure no patient leads fall through the cracks. Make decisions backed by data.

Coming Soon to Dashboards

Key Features of LamaniChat AI

LamaniChat is equipped with a robust set of features engineered specifically to solve communication bottlenecks for clinics in Malaysia. The cornerstone of the platform is our Omnichannel Deployment. Clinics can deploy their trained AI assistant simultaneously as a floating website widget and directly on their WhatsApp Business account, ensuring no inquiry goes unanswered regardless of where the patient reaches out.

Central to the AI's intelligence is the Custom RAG Knowledge Base. By simply uploading PDF price lists, clinic SOPs, and service menus, the AI learns your exact business model. It answers questions with zero hallucinations, utilizing advanced vector search to retrieve accurate pricing and operational hours. Furthermore, the system includes Automated Lead Capture routines, naturally prompting users for their contact details to finalize appointment bookings.

Crucially, LamaniChat features built-in Healthcare Guardrails. The AI is securely prompted to never provide medical advice or diagnoses, limiting liability for the clinic. It functions purely as a highly efficient digital receptionist, natively fluent in English, Bahasa Malaysia, and other local dialects.

Features FAQ

How does the Custom Knowledge Base work?

You can train LamaniChat on your specific clinic's pricing, hours, and treatment FAQs by uploading PDFs or your website URL. It acts as an expert that never hallucinates.

What happens if a patient asks for medical advice?

LamaniChat is explicitly programmed with strict healthcare guardrails to never give medical diagnoses or prescribe treatments. It is designed solely as a receptionist to build trust and ensure safety. If necessary, it gracefully hands the conversation to your clinic staff.

How does it capture leads differently from a contact form?

Instead of forcing patients to wait 24 hours for a reply from a static form, LamaniChat instantly converses with them, naturally capturing their name, phone number, and appointment intent in real-time.

Ready to Grow Your Clinic?

You spend money on ads, social media, and SEO to get people to look at your clinic. LamaniChat is the tool that ensures once they look, they actually book.

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